Privacy Policy

1. Information We Collect

Information you give us

When you request a quote, ask a question, or otherwise contact us through this website, we collect the information you choose to provide. Typically that includes:

• Your name
• Your phone number and/or email address
• The delivery or job site address, and details about the property or event
• Details about the service you need — number of units, rental dates, event type, site conditions
• Any other information you include in a message to us

We only ask for what we need to give you an accurate quote and deliver the service.

Information collected automatically

Like most websites, this site’s hosting platform automatically records basic technical information when you visit, such as your IP address, browser type and version, device type, the pages you viewed, and the date and time of your visit. This is standard server activity used to keep the site running securely and reliably.

Cookies and similar technologies

This site may use cookies — small text files stored by your browser — to keep the site functioning properly and to understand general traffic patterns. You can disable or delete cookies through your browser settings at any time. Some parts of the site may not work correctly if you do.

2. How We Use Your Information

We use the information described above only to:

• Respond to your quote request, question, or service inquiry
• Schedule, deliver, service, and pick up rented equipment
• Prepare estimates, invoices, and rental agreements
• Contact you about an active or upcoming job — including delivery windows, site access, and scheduling changes
• Keep records required for our business, insurance, and tax purposes
• Maintain and improve this website
• Comply with applicable law

We do not use your information for automated decision-making or profiling.

3. Phone Calls, Text Messages, and Email

If you provide a phone number, you agree that we may contact you at that number — by call or text message — about your inquiry and any service you request from us. Message and data rates may apply. Message frequency varies based on your job.

These are service-related communications, not marketing. If we ever want to send you promotional messages, we will ask for your consent separately first. You can opt out of text messages at any time by replying STOP, and you can ask us to stop contacting you by calling us at the number below.

4. How We Share Your Information

We do not sell your personal information. We never have and we do not intend to.

We share information only in these limited situations:

• Service providers. Companies that help us run the business — our website host, email and phone providers, scheduling or invoicing software, and payment processors — may handle your information as needed to provide those services to us. They are not permitted to use it for their own purposes.
• Property owners and event organizers. If someone other than you controls the delivery site, we may need to confirm placement and access details with them.
• Legal requirements. We may disclose information if required by law, subpoena, or court order, or where we believe in good faith it is necessary to protect our rights, our property, or someone’s safety.
• Business transfer. If our business is ever sold or merged, customer records may transfer as part of that transaction.

5. Website Hosting

This website is built and hosted on a third-party platform. Information you submit through the site is transmitted to and stored on that platform’s systems, which are subject to the platform provider’s own security practices and privacy terms. We select our providers with care, but we do not control their infrastructure.

6. How Long We Keep Information

We keep quote requests and inquiries for as long as needed to respond to them and for a reasonable period afterward in case you come back to us. We keep records of completed jobs — contracts, invoices, and service history — for as long as required for tax, accounting, insurance, and legal purposes. When information is no longer needed, we delete or securely dispose of it.

7. Security

We take reasonable steps to protect the information we hold, including using reputable hosting and software providers and limiting access to the people who need it. That said, no website, server, or method of transmission over the internet is completely secure, and we cannot guarantee absolute security. Please do not send sensitive information such as payment card numbers, bank account details, or Social Security numbers through the contact forms on this site.

8. Your Choices

You can:

• Ask us what personal information we hold about you
• Ask us to correct information that is wrong
• Ask us to delete your information, subject to records we are required to keep for legal, tax, or insurance reasons
• Ask us to stop contacting you

Just call or email us using the contact details below and tell us what you need. We will respond within a reasonable time. Depending on where you live, you may have additional rights under your state’s privacy laws; if so, contact us and we will work with you in good faith.

9. Do Not Track

Some browsers offer a “Do Not Track” setting. There is currently no common industry standard for how to respond to these signals, so this site does not respond to them differently.

10. Children

This website is intended for adults arranging services for themselves, their business, or their event. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

11. Links to Other Sites

This site may link to other websites we do not operate. We are not responsible for the content or privacy practices of those sites, and this policy does not apply to them.

12. Changes to This Policy

We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page. If we make a significant change to how we handle your information, we will make that clear on the site.

13. Contact Us

Questions about this policy, or about the information we hold about you? Get in touch: